Symbol Mapping

What to do if your signal provider send different symbols than your broker?

15 September 2025

SYMBOL Mapping

What it is

Map the names your signal provider uses (like “gold”, “nazy”, “silver”) to your broker’s actual tradable symbols (like “XAUUSD”, “NAS100”, “XAGUSD”). This ensures the copier opens trades on the correct instrument even if naming differs.

When to use it

• Your provider uses nicknames or alternative tickers.

• Your broker uses different suffixes or naming (e.g., “.i”, “pro”, “.m”).

How to set it up

1. Run /addproperty and select your source channel.

2. Tap “SYMBOL Mapping”.

3. Reply with your mappings in the format below.

The format (very important)

• Use a hyphen to separate a provider’s symbol and your broker’s symbol.

• Separate multiple mappings with commas.

• Case doesn’t matter. Spaces are okay.

• Use the broker’s exact market symbol as it appears in your platform.

Format:

• Single mapping:

• provider_symbol - BROKER_SYMBOL

• Multiple mappings:

• provider_symbol - BROKER_SYMBOL, provider_symbol - BROKER_SYMBOL, ...

Examples:

• gold - XAUUSD

• nazy - NAS100, silver - XAGUSD

• btc - BTCUSD, spx - US500, dax - DE40

Advanced examples (with broker suffixes/prefixes):

• gold - XAUUSD.i, nas - US100.pro

• us30 - DJ30_m, eu50 - EU50.cash

Tips for accuracy

• Check your broker’s exact symbol names in your trading platform first.

• You can map common nicknames to full symbols (e.g., “gold” → “XAUUSD”).

• No trailing commas. Each pair should be thing - OTHER_THING.

• If your broker uses “EURUSD.r” or “GER40m”, map to those exact names.

What happens after mapping

• The copier will use your mappings first to translate provider symbols.

• If a mapping doesn’t exist or doesn’t match, it will still try to automatically find a close match from your broker’s available symbols.

• You can update mappings any time; changes apply immediately for that channel.

Troubleshooting

• If trades aren’t opening: verify the broker symbol is correct and active.

• If a mapping isn’t being recognized: check spelling, hyphen placement, and commas.

• For ambiguous or similar names, keep mappings specific (e.g., “us30 - US30.cash”, not just “us - US30”).